Privacy Policy – My Orna (myorna.net)

At My Orna, we deeply value the trust you place in us. That’s why we uphold the highest standards for secure transactions and the protection of your personal information.

1. Collection of Personally Identifiable Information

We collect your email address and phone number when you register on our website, myorna.net, or interact with us online. This allows us to:

• Save your wishlists and recently viewed products.

• Track and update you on your orders.

• Share personalised offers and product recommendations based on your past purchases, browsing history, and preferences.

We may share certain personally identifiable details with trusted third-party service providers, including:

1. Information you provide, such as your name, email address, and mobile number.

2. Information we collect during your use of our services, such as device details, location, and network provider.

This information is shared solely to:
a. Personalise your experience on our website.
b. Perform behavioural analytics to improve our offerings.

2. Use of Demographic and Profile Data

Your personal information is used to provide the services you request and to enhance your overall experience with My Orna. This includes:

• Resolving any issues or service requests.

• Collecting payments.

• Measuring customer interest in our products and services.

• Informing you about online and offline offers.

• Tailoring your browsing and shopping experience.

To continually improve, we also analyse demographic and profile data related to user activity on myorna.net. Your IP address may be used to diagnose technical issues and manage our website effectively.

3. Security Precautions

We maintain stringent security measures to prevent the loss, misuse, or alteration of your personal data. Whenever you access or update your account information, our secure server protocols are in place. Once we receive your details, they are safeguarded in line with strict internal security guidelines to prevent unauthorised access.

4. Cookies

Cookies are small data files stored on your browser to enhance your shopping experience. These help us record your preferences and improve site functionality for a seamless experience on myorna.net. We do not use cookies to store personal information for any purposes outside of My Orna.

5. Choice / Opt-Out

We respect your communication preferences. My Orna provides every user the option to opt out of receiving non-essential (promotional or marketing-related) emails, whether from us directly or on behalf of our partners, after creating an account.

6. Questions?

If you have any queries regarding our privacy practices, please contact us at:
📧 contact@myorna.net

By using our website or mobile application, you agree to the terms of this Privacy Policy. My Orna reserves the right to update, modify, or amend these terms at our sole discretion, without prior notice.